..Information to Pharmacists
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    Your Monthly E-Magazine
    JULY, 2003

    Published by Computachem Services

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    EDITORIAL

    RFID and the "The World Future Store"
    NEIL JOHNSTON
    A Management Consultant Perspective

    RFID stands for Radio Frequency IDentification, which first appeared in tracking and access applications during the 1980's.
    Wireless systems allow for non-contact reading and are effective in manufacturing and other difficult environments, where bar-code labels would not survive.
    RFID is well established in areas such as livestock identification and automated vehicle identification systems, because of the ability to track moving objects.
    Since the introduction of RDIF, the technology has moved on to track diverse activities such as car components during manufacture (the system survives a high range of temperatures), the tracking of pallets and original cartons in the Supply Chain Process, and more recently, a medical application, where the US military used RFID to tag and track wounded soldiers and airmen during the Iraq war.
    It is now being considered as a standard for global retailing.

    Pushing the Boundaries:
    Pharmacy Services to Remote Aboriginal Communities
    (QUM Challenges for GP, Hospital and Community
    ROLLO MANNING
    An Indigenous/Rural/Isolated/Remote Perspective

    EDITOR'S NOTE: Rollo Manning was busy this month preparing for the ARCHI QUM Seminar held at the Stamford Plaza Hotel, Adelaide, on the 27th June 2003. We have adapted the notes prepared for that address in place of his regular article for this edition.
    Rollo was assisted by his pharmacy technician, Ms Linda Pupangamirri
    He is the consultant to the Tiwi Health Board, in the development of the first remote indigenous pharmacy, located in the Northern Territory.

    World Pharmacy Leaders and Predictions For Community Pharmacy's Health-Related Processes
    Part 2b : Washington DC to San Francisco January 2003
    CON BERBATIS
    A Pharmacy Researcher Perspective

    In Part 2a Con Berbatis reported on world pharmacy developments in the media in Europe and North America. In Part 2b. he reports on key findings and meetings held with pharmacy and medical leaders and practicing pharmacists from Washington DC, Baltimore and New York City ( 6-12 January) on the east coast, in Chicago and Toronto (13-14 January) and in Los Angeles and San Francisco ( 17-22 January) on the west coast (Table 1).
    The topics discussed are summarised in Table 2.
    Inferences made from the many observations from the trip together with the results of the National Pharmacy Database Project allow some interesting predictions for community pharmacy health-related practice.

    14 Million Australians Can't Be Wrong
    TREVOR BAMFORD
    Health Food Retailer Perspective

    Editor's Note: With various political luminaries, such as Trish Worth and Bob Carr, making derogatory statements in the national media regarding complementary medicine, and using the PAN debacle as somehow illustrating and supporting their position, it is time to introduce an element of balance back in to the debate.
    Readers are reminded that the PAN issue was one of good manufacturing practice (
    not the efficacy of complementary medicines), and that there were two pharmacists on the board of that company.
    Product recalls are a fact of life, are quite frequent, and most relate to pharmaceuticals made by reputable companies.
    It is the size and manner of the PAN recall that attracts attention, and the disruption and confusion in the wake of the recall does not reflect well on the TGA, or those choosing to make malicious comment regarding complementary medicines.
    Also, the number of businesses that were hurt permanently (including PAN), demonstrates a certain form of callousness in the process.
    We publish a letter provided to us by Trevor Bamford, as he presents his side of the case to his local member.
    Trevor owns a health food store, that he runs with a high degree of professionalism.

    Managing Communications
    KARALYN HUXHAGEN
    A PSA Councilor Perspective

    It is a tough job to be the Manager/owner, Pharmacist and friend to your staff and there are moments when it all becomes too much.
    One of the hardest areas that I encounter is establishing effective communication channels and maintaining them.
    This area is an important aspect of the QCPP process and if left to run its own course can cause havoc.

    Common Colds, Commonsense and
    Common Responsibility
    HEATHER PYM
    Division of General Practice Perspective

    One thing GPs and pharmacists have much in common at this time of the year is the number of patients (or customers) seen who have a cold, sore throat or some URTI they require relief for or often a 'quick fix".
    It is so in this realm of the Nation - perhaps not in warmer climes but it increases the through put of patients in waiting rooms and I expect numbers of customers through the pharmacy doors.
    Is there a new product on the market this year?
    There usually is!

    CHC tells TGA-Stop PANning CM!
    JAMES ELLERSON
    A Marketing Consultant Perspective

    The recent furore caused by the TGA recall of products manufactured by PAN Pharmaceuticals, has been punctuated by confusion of issues, misleading statements (by people who ought to know better), plus media hype and beat-up.
    Issues of evidenced-based medicine, efficacy of complementary medicines, qualifications and abilities of practitioners, have somehow been promoted in place of the real (single issue) of good manufacturing practice.
    And the product that brought the problem to light (Travacalm) is not even a complementary medicine!

    Remote Dispensing-Consider the Possibilities
    SHERYL FRAME
    IT Consultant Perspective

    Editor's Note: Sheryl Frame is a consultant who is involved in the development and marketing of an automated and remote controlled medication dispensing system.
    She originally hails from South Africa, but for many years now, has called Australia "home", and has an impressive list of achievements in marketing and developing IT systems.
    While the concept of remote dispensing is not new, the many innovations built into this system are unique, and thus patentable.
    This is an Australian system and well worth investigating.
    For those interested, there will be an opportunity to invest and own a "piece of the action".
    It would be of interest to multi-group pharmacies wishing to centralise some aspects of dispensing, and remote communities.

    Are Pharmacies Providing Quality Care?
    ANDREW SNOW
    Recent Graduate Perspective

    Over the last few months, I have been fortunate enough to be involved in a pharmacy that is undergoing accreditation for the Quality Care program. It has been an extensive experience that takes the running of a pharmacy right back to the basics, to ensure the structural organisation is appropriate, in order to allow a business to flourish. Initially, I was a bit sceptical, and thought it may be a waste of time, but I have been pleasantly surprised.

    Prescribing Pharmacists
    JON ALDOUS
    Hospital Pharmacist Perspective

    The big day is here at last. The first course to train pharmacists as supplementary prescribers has been given the green light by the Royal Society in the UK, as reported in The Pharmaceutical Journal this week. Follow link: http://www.pharmj.com/Editorial/20030628/news/news_greenlight.html

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